For Members

If you need your member handbook or other health information in another language or in an alternative format such as large font, audio or accessible pdf, please contact Member Services. Also, if you need interpretive services, please call Member Services at least five (5) days before your medical appointment to arrange language interpretive services in time for your appointments. There is no cost for language interpretation services.

Contact Health Net Access

Important Member Information

Do You Need Help in Your Language?

Language Assistance | Assistencia de Idiomas

Getting Needed Care

Routine, Urgent, Emergency Care

How soon should I expect to be seen by a doctor and how do I get the care I need?

English | Spanish (pdf)